Forward Deployed Engineer (m/f/d)

Festanstellung, Vollzeit · Heidelberg

Your mission
  • Lead end-to-end deployments of our solutions in production with strategic customers and partners
  • Work directly with customers — often on-site — to understand, analyze, and solve their most complex challenges
  • Map customer problems to technical solutions and move quickly from prototype to scaled deployment
  • Build, implement, and occasionally code custom solutions, iterating rapidly based on customer needs
  • Serve as the technical lead during implementations, driving onboarding, adoption, and long-term customer success
  • Collaborate closely with engineering, product, and customer success teams to ensure seamless integration and deployment
  • Provide hands-on technical support, training, and clear documentation to empower customers
  • Be willing to travel up to 50% or work on short-term assignments at customer sites (e.g., MENA region)
Your profile
  • Strong technical foundation with 5+ years of engineering or deployment experience
  • Deep understanding of deploying, optimizing, and scaling AI/ML models for performance (latency, throughput, cost)
  • Experience in full-stack or distributed systems engineering, including cloud platforms (AWS, GCP, Azure) and deploying containerized workloads (e.g., Kubernetes)
  • Solid coding ability in Python, C++, or JavaScript
  • Experience with API design and system integration
  • Excellent communication skills and fluency in English, with proven ability to work directly with customers
  • Ability to drive technical delivery, mentor teams, and contribute to product evolution
  • Comfortable operating independently and solving problems in complex, ambiguous environments

Bonus Points

  • Existing network in the European IT infrastructure sector
  • Prior consulting experience in a customer-facing technical role working on AI use cases
Why us?
Why Join Us? 
Competitive pay & perks - because great work deserves great rewards.
Work on your terms - flexible hours and remote-friendly culture.
Fast lanes, no red tape - flat hierarchies and rapid decision-making  
Make it happen - your ideas aren’t just heard, they become reality.
Right place, right time - be part of our growth story and build a career-defining legacy.
Global design - work with a diverse, international team across Germany and the US.
Work with the best - work alongside exceptional engineers and raise the bar together.
About us

Turbalance GmbH is an innovative, emerging startup that transforms AI laws. We are a team of passionate problem-solvers who believe in what we’re building. We constantly push boundaries and embrace our inner nerds as we find new ways to tackle complex challenges. You will find a dynamic work environment here, with flat or even non-existent hierarchies and the chance to take on responsibility from day one. 

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